Shipping Policy

Effective Date: 1st, Dec.2025

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1. PROCESSING TIME

Orders are processed within 1–5 business days, excluding holidays and weekends.

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2. DELIVERY TIMELINES

Delivery times depend on location and courier:

• Local deliveries: 2–7 business days
• International deliveries: 5–21 business days

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3. SHIPPING COSTS

Shipping fees are calculated at checkout and are customer’s responsibility unless otherwise stated.

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4. CUSTOMS & DUTIES

International customers are responsible for:

• Customs fees
• Import taxes
• Government duties

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5. LOST OR DAMAGED SHIPMENTS

Once dispatched, TheVeltorian.com is not liable for:

• Courier delays
• Lost shipments
• Damage caused by handling after dispatch

Customers must contact courier directly.