Terms x Condition

Effective Date: 1st, Dec.2025
Last Updated: Ist, Dec.2025

Welcome to TheVeltorian.com (“we,” “our,” “us”). These Terms & Conditions govern your use of our website, services, and all purchases made through our platform. By accessing or using this website, you agree to be legally bound by these Terms.

If you do not agree to any part of these Terms, you must discontinue use of this website immediately.

1. ELIGIBILITY & USER RESPONSIBILITY

You must be at least 18 years of age or the age of majority in your jurisdiction to use this website. By using our site, you confirm that you meet this requirement.

You agree to:

  • Provide accurate personal and billing information
  • Not use the website for fraudulent, illegal, or abusive purposes
  • Not attempt to disrupt site security, functionality, or data systems

2. PRODUCTS & AVAILABILITY

All products listed on TheVeltorian.com are subject to availability. We reserve the right to:

  • Limit quantities
  • Discontinue products without notice
  • Modify specifications, colors, or pricing

Product images are for representation purposes only. Minor variations may occur due to screen display, lighting, and production processes.

3. PRICING & PAYMENT

All prices are displayed in Naira. We reserve the right to change pricing at any time without prior notice.

We accept secure payments through approved payment gateways. By placing an order, you authorize us to charge your selected payment method in full.

We are not responsible for:

  • Bank charges
  • Currency conversion fees
  • Failed transfers due to third-party processors

4. ORDER ACCEPTANCE & CANCELLATION

We reserve the right to refuse or cancel any order due to:

  • Product availability
  • Pricing errors
  • Suspected fraud
  • Incomplete payment
  • Violation of these Terms

Once an order has entered production or shipping, it cannot be cancelled.

5. SHIPPING & DELIVERY

Delivery timelines are estimates only. We are not liable for:

  • Customs delays
  • Courier errors
  • Weather disruptions
  • International shipping delays

Risk of loss transfers to the customer upon dispatch of goods.

6. RETURNS, EXCHANGES & REFUNDS

Due to the premium and limited nature of our products:

  • Returns are accepted only for manufacturing defects
  • Requests must be made within 48 hours of delivery
  • Items must be unused, unwashed, and in original packaging
  • Refunds are not guaranteed and will be assessed individually

We do not accept returns for:

  • Size issues
  • Color preference changes
  • Wear-and-tear damage
  • Customer misuse

7. INTELLECTUAL PROPERTY

All content on this website including:

  • Logos
  • Designs
  • Graphics
  • Artwork
  • Text
  • Product concepts

Are the exclusive intellectual property of The Veltorian Brand and are protected by copyright, trademark, and international intellectual property laws.

Unauthorized use, reproduction, resale, or exploitation is strictly prohibited and will be legally prosecuted.

8. LIMITATION OF LIABILITY

To the fullest extent allowed by law, TheVeltorian.com shall not be liable for:

  • Indirect damages
  • Loss of profits
  • Loss of data
  • Business interruption
  • Injury caused by misuse of products

All products are used at the customer’s own risk.

9. DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available.”
We make no guarantees regarding fitness for a specific purpose except where required by law.

10. THIRD-PARTY SERVICES

We may use third-party providers for:

  • Payments
  • Shipping
  • Analytics
  • Marketing

We are not responsible for their independent policies, failures, or security practices.

11. DATA PROTECTION & PRIVACY

Customer data is handled in accordance with our Privacy Policy. By using this site, you consent to our collection, storage, and lawful use of your data.

12. FORCE MAJEURE

We shall not be held liable for failure to perform obligations caused by:

  • Natural disasters
  • War
  • Pandemics
  • Government restrictions
  • Internet outages
  • Logistics collapse

13. MODIFICATION OF TERMS

We reserve the right to update these Terms at any time. Continued use of the website after changes implies acceptance of the revised Terms.

14. TERMINATION OF ACCESS

We reserve the right to terminate user access without notice in cases of:

  • Fraud
  • Abuse
  • Intellectual property violations
  • Harassment
  • Repeated failed payments

15. GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws of Nigeria & its federating units.

All disputes shall be resolved exclusively in the courts of that jurisdiction.

16. CONTACT INFORMATION

For inquiries or legal concerns:

Email: legal@theveltorian.com
Business Address: 4 Sambo road, off Sokoto road, City Centre. Kaduna.
Website: https://www.theveltorian.com