VAT & TAX POLICY

Effective Date: 1st. Dec.2025
Last Updated: 1st. Dec. 2025

This VAT & Tax Policy explains how taxes, value-added tax (VAT), and other government-imposed charges apply to purchases made on TheVeltorian.com (“we,” “our,” “us”).

By placing an order on our website, you agree to the terms outlined in this policy.

1. TAX REGISTRATION STATUS

TheVeltorian.com is registered for tax purposes in [Insert Country] under the applicable tax authority.

  • Registered Business Name: [Insert Legal Business Name]
  • VAT / Tax Identification Number: [Insert VAT or TIN Number]
  • Tax Authority: [Insert Tax Authority Name]

2. PRODUCT PRICING & TAX INCLUSION

All product prices displayed on TheVeltorian.com are shown as either:

  • ✅ VAT Inclusive, or
  • ✅ VAT Exclusive

(depending on your legal configuration and customer location).

The applicable tax will always be clearly displayed at checkout before payment is completed.

3. LOCAL ORDERS (DOMESTIC TAX)

For customers ordering within [Insert Country]:

  • VAT or sales tax is charged in accordance with local tax regulations.
  • The tax rate applied is based on:
    • Product category
    • Customer delivery address
    • Government tax laws in force at the time of purchase

Failure to collect VAT due to system error does not waive the legal obligation of the customer to pay such tax if later assessed by authorities.

4. INTERNATIONAL ORDERS

For international orders:

  • VAT may not be charged at checkout.
  • Customers are solely responsible for:
    • Import duties
    • Customs tariffs
    • Local consumption taxes
    • Brokerage fees
    • Clearance charges

These charges are determined by the destination country’s customs authority and are not controlled by TheVeltorian.com.

We do not refund international orders refused due to unpaid customs duties or taxes.

5. CUSTOMS DECLARATION

All shipments are declared accurately in compliance with international customs laws. We do not under-declare values or mark orders as “gifts” for tax evasion purposes.

6. TAX EXEMPTIONS

If a customer or organization qualifies for tax exemption:

  • Valid government-issued exemption documentation must be submitted before checkout.
  • Approval is not automatic and is subject to compliance verification.

7. REFUNDS & TAX ADJUSTMENTS

If a refund is approved:

  • Any VAT or tax originally paid will be refunded only on the refunded amount.
  • Processing time: 7–14 business days depending on payment provider.
  • Currency exchange losses are not refundable.

8. TAX REPORTING & COMPLIANCE

TheVeltorian.com maintains accurate records of:

  • Sales transactions
  • VAT collected
  • Tax remitted

These records are retained in line with government compliance requirements.

9. PRICING ERRORS & SYSTEM FAILURES

In the event of:

  • Incorrect tax calculation
  • VAT display errors
  • Checkout processing failures

We reserve the right to:

  • Adjust charges retroactively
  • Cancel affected orders
  • Request outstanding tax payments where legally required

10. CUSTOMER RESPONSIBILITY

Customers are responsible for:

  • Providing accurate billing and shipping information
  • Understanding local tax obligations
  • Paying any additional government levies required

Failure to comply with tax laws at the destination country is strictly the customer’s responsibility.

11. LIMITATION OF LIABILITY

To the fullest extent permitted by law, TheVeltorian.com is not liable for:

  • Government-imposed tax changes
  • Customs seizures
  • Import restrictions
  • Delays due to tax verification
  • Penalties arising from customer non-compliance

12. POLICY UPDATES

This VAT & Tax Policy may be updated at any time without prior notice. Updates take effect immediately upon publication on this website.

13. CONTACT INFORMATION

For tax-related inquiries:

Email: Legal@theveltorian.com
Business Address: 4 Sambo road, Off Sokoto road. City Centre. Kaduna

Website: https://www.theveltorian.com